Quadri is deployed as a software as a service cloud solution, but can also be hosted on a local server. Choose the solution that fits your needs.
Software as a Service
With the security of having a trusted partner by your side, taking care of data storage, backup, and maintenance – so you can focus on what you do best – design and collaborate.
- Powered by Amazon Web Services (AWS)
- Uptime of 99.5% of each calendar month
- We keep your data safe for 10 years, including rollback (on demand) and 200 GB data storage. See more information in plans above.
On Premise
Hosted by your business entity or project. Trimble and partners offer the following options:
| On-Premise Standard Maintenance Agreement | On-Premise Extended Maintenance Agreement | |
|---|---|---|
| Support | Access to Quadri support. Support is provided from civil.support@trimble.com . Queries will be answered within 48 working hours. | Access to Quadri support. Support is provided from civil.support@trimble.com . Queries will be answered within 48 working hours. |
| Active Maintenance | x | Preventive maintenance. Monthly health check. -Troubleshooting and repair of the database. -Advice on data storage management. -Control of Event log and Alert log for Application and Oracle database. -Control of Hot Data Backup -OS Updates |
| Updates | The supplier will keep the customer informed on necessary updates including critical updates. Included: -Incremental updates and Feature packs are included Main release installations will be charged based on time used | Advice on installation of critical updates and particularly updates that can improve performance and uptime. Included: -One main release per year -Feature packs -Updates |
| Backup/Recovery/Restore | Requests for help with Backup/Recovery/Restore from the Customer will be charged based on the hourly rates | Backup/Recovery/Restore ordered by the customer will be carried out in accordance with the hourly rates |
| Server migration | Migration help can be provided and will be charged based on time used | Migration help can be provided and will be charged based on time used |
| OS Updates | Support in updating OS can be provided and will be charged based on time used | Support in updating OS can be provided and will be charged based on time used |
| External integrated services | x | Control and advice in connection with the configuration in connection with Trimble Quadri browser programs |